Legal
Refund Policy
This policy explains how cancellations, renewals, and subscription access work for Showloomz paid plans.
Last updated: July 20, 2026
No Refunds
Showloomz subscription payments are non-refundable. We do not provide refunds for setup fees, monthly or annual subscription payments, renewal payments, unused time, storage usage, add-ons, or domain-related costs.
Subscription Cancellation
You may cancel your subscription at any time from your account or by contacting Showloomz support. Cancellation stops future renewals and future subscription charges for that plan.
Access After Cancellation
If you cancel while your current paid package period is still active, your studio can continue using the paid plan features until the current package expiry date. After expiry, access may be downgraded, restricted, or disabled based on the active plan status.
Failed Payments And Expired Packages
If payment fails or a package expires without renewal, Showloomz may limit paid features, pause public access, restrict uploads, or disable subscription-only functionality until payment is completed or a valid package is active.
Photos And Data After Expiry
Showloomz is not a backup source. Studios must keep their own original photo files and backups. We do not guarantee that photos, galleries, customer selections, notes, or uploaded files can be recovered after deletion, cancellation, expiry, suspension, or account closure.
Disputes Or Billing Questions
If you believe a charge was made in error, contact us through the Showloomz contact page with your account email, payment date, and plan details so we can review the issue.